PRIVACY & ANALYTICS
A personal approach.
To your details, too.
Contact enquiries
When you submit an enquiry, we use your name, email address, message and any optional telephone, location or vehicle details you provide to respond to your request. The form sends these details through Web3Forms to our sales inbox, hosted by Spacemail. Web3Forms processes and stores submissions under its privacy policy. Your enquiry is also retained in our business mailbox as correspondence.
The website keeps an unfinished form only in the current page’s memory, so you can move between pages without immediately losing your draft. It does not save form entries in browser storage. Enquiry contents are not included in our website analytics or staff Discord notifications. For questions about your enquiry or its deletion, contact sales@entity-1.com.
AI concierge
When you send a chat message, the website sends your question, a short recent conversation history and relevant public listing information to Claude, provided by Anthropic, to prepare a reply. Please avoid sharing passwords, payment details or other sensitive information. AI answers are guidance; our team confirms vehicle details and availability.
Chat history stays in the current page’s memory and is cleared when you start a new conversation, reload or close the page, or enter the private staff area. The website does not save transcripts or send chat messages to analytics, Discord or the sales inbox. “Speak to our team” opens the contact page; you decide what to submit. Short-lived, hashed network identifiers and request counts are used to limit misuse and service costs.
Website analytics
We measure how our public collection is used so we can improve the website.
What we measure
Public page views, automobile openings, region and marque selections, and clicks on enquiry, contact and outgoing social links. We also receive an approximate country, a broad device and browser category, and a referring website’s domain when available. We do not request your precise location or record form entries, passwords, email addresses or telephone numbers in analytics.
How a visit is counted
A random identifier exists only in the current page’s memory. Reloading the website or opening a new tab begins another visit. Analytics does not set tracking cookies or store identifiers in your browser’s persistent storage. Raw IP addresses and full browser headers are not saved in analytics records; a short-lived hash is used separately to limit automated requests.
What traffic sources mean
A referring domain is information shared by your browser. It is not independently verified by Instagram or other platforms. Browsers and apps may withhold it; missing information stays unknown. An outgoing social-link click is a separate interaction on this website, not evidence that a visitor came from that platform. Country and device reports are estimates, and a contact click does not confirm that a message was sent.
Your privacy preferences
Collection stops when your browser sends Do Not Track or Global Privacy Control. Signed-in staff and recognised automated traffic are excluded. We do not collect analytics on the administration or login pages. Privacy settings, blockers and network interruptions can cause activity to be missing from reports.
Access and retention
Analytics reports are available only to authorised staff. Visitor events are kept separately from staff audit logs and are not sent to Discord. Reports cover the latest 90 days; older event records are removed when the service next receives analytics traffic.
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